Plantative Terms of Service
Welcome to Plantative!
Our mission is to create a thriving community of plant enthusiasts who can safely and responsibly trade plants, cuttings, and gardening knowledge. We're building a platform that brings plant lovers together through secure and sustainable exchanges.
We've created these Terms of Service (’Terms’) and Privacy Policy (collectively the ’User Agreement’) to clearly outline how our platform works and what we expect from our community members. Throughout this document, certain terms have specific meanings that remain consistent wherever they appear. If anything seems unclear, please reach out to us - we're here to help make plant trading as transparent and enjoyable as possible.
1. Eligibility
Our Services encompass all aspects of the Plantative mobile applications, website, and the software systems that power our platform.
To use Plantative, you must be:
- A real person (no automated accounts or bots)
- At least 18 years old
- Legally able to enter into binding contracts in your jurisdiction
- If representing a business or organization, authorized to act on their behalf
2. Privacy Protection
Our Privacy Policy details what information we collect, when we collect it, and how we handle it when you use Plantative. By using our Services, you consent to our collection, use, storage, processing, and transfer of this information in countries where we operate and with partners who help provide our Services.
3. Content and Trading
Authenticity and respect are core to our community. All users must be honest about their plants and respectful in their interactions.
’Content’ includes plant listings, photos, videos, descriptions, messages, reviews, and any other material shared through our Services.
You are responsible for:
- Ensuring all Content you share is accurate and truthful
- Having the right to trade or sell any plants you list
- Complying with all applicable laws and regulations regarding plant trade
- Following our plant safety and packaging guidelines
4. Reporting Violations
While we don't monitor all interactions, we want Plantative to be a safe and trustworthy platform. You can report concerning content or behavior through our in-app reporting system or website form.
5. Account Termination
We may suspend or terminate accounts for:
- Selling prohibited plants
- Misrepresenting items
- Fraudulent behavior
- Violating our Community Guidelines
We typically follow a three-strike policy:
- 1st violation: 30-day suspension
- 2nd violation: 60-day suspension
- 3rd violation: Permanent account termination
6. Intellectual Property
Our platform and branding are protected by various intellectual property laws. Using our Services doesn't grant you ownership of any Plantative intellectual property.
7. Liability Limitations
By using Plantative, you agree that our liability is limited to the maximum extent permitted by law in your jurisdiction.
8. Governing Law
These Terms are governed by Belgian law. Any disputes will be resolved in the courts of Brussels, Belgium.
9. General Provisions
We may update these terms with 30 days' notice. Continued use of Plantative after updates indicates acceptance of the new terms.
If any portion of these terms is found unenforceable, the remaining provisions remain in effect.
This Agreement is between you and Plantative.
Last Updated: January 4, 2025