Plantative Privacy Policy

At Plantative, we believe that plant enthusiasts should have a safe and trusted space to trade, share, and discuss their beloved plants. Privacy is fundamental to creating this environment where users can comfortably share their plant collections and connect with fellow enthusiasts.

This Privacy Policy is part of our User Agreement, which includes our Terms of Service and Community Guidelines. It explains what information we collect, how we use it, when we share it, and what controls you have over your information. Throughout this document, certain terms have specific meanings that remain consistent across our User Agreement.

1. Information We Collect

We collect information that you directly provide to us and information gathered through your use of Plantative.

1.1 Information You Provide

Account Information:

• Required: email address, username, and password
• Optional: display name, bio, location, and profile picture

Plant-Related Content:

• Plant photos and videos
• Plant descriptions and care information
• Trade listings and requests
• Comments, messages, and reviews
• Plant location data (if you choose to share)

Support Communications:

When you contact us for support, report issues, or exercise your rights, we collect:

• Message content
• Supporting documentation
• Contact information
• Any other relevant details you provide

1.2 Automatically Collected Information

Technical Data:

• IP address
• Device information
• Operating system
• Login dates and times
• App version

Usage Information:

• Interaction with listings
• Trading history
• Search patterns
• Plant preferences
• Time spent on features
• Content viewed

2. How We Use Your Information

• Facilitate plant trades and connections
• Recommend relevant listings
• Ensure platform safety
• Improve our services
• Communicate important updates
• Prevent fraud and abuse
• Analyze app performance
• Provide customer support

3. Information Sharing

We share your information only when necessary:

• With other users (for trading purposes)
• With service providers who help operate our platform
• With law enforcement when required by law
• In the event of a business transfer or acquisition

4. Data Retention

• Account information: Until account deletion
• Plant listings: Until removed or account deletion
• Technical data: 12 months
• Chat data: 12 months after the last person deletes/leaves the chat.

5. Data Deletion

We believe in giving you full control over your data. You can delete your account and associated information at any time through our user-friendly deletion process:

1. Go to your Profile Settings in the right corner of the navigation bar.
2. Edit the profile by clicking the edit button at the top of the screen.
3. Scroll to the bottom of the page until you see the ’Delete Account’ button.
4. Confirm your choice by clicking confirm.

6. Your Controls and Rights

You can:

• Edit your profile information
• Manage your plant listings
• Control notification preferences
• Block users
• Delete your account
• Export your data
• Update privacy settings

7. Children’s Privacy

Plantative is intended for users 18 and older. We do not knowingly collect information from users under 18.

8. Contact Us

[email protected]

For questions about your privacy or this policy, contact our privacy team through our help center or at the address above.

This policy may be updated periodically. We will notify you of significant changes via the app or email.